Skip to content
Book a free tour

Legal

Privacy policy

Last updated: [date]Effective from: [date]

The short version: we collect what we need to run Argil and keep it safe, we never sell your data, and you can ask to see, correct or delete it at any time.The short version: we collect what we need to run Argil and keep it safe, we never sell your data, and you can ask to see, correct or delete it at any time.The short version: we collect what we need to run Argil and keep it safe, we never sell your data, and you can ask to see, correct or delete it at any time.

1.Who we are

Argil is a coworking space at Jl. Munduk Kedungu No.30, Pererenan, Badung, Bali 80351. It’s run by PT Sumber Makmur Perkantoran Indonesia (“Argil”, “we” or “us”).

We decide how and why your personal data is used, which makes us the data controller under Indonesia’s Personal Data Protection Law (Law No. 27 of 2022, “the PDP Law”).

2.What this policy covers

This policy explains what personal data we collect, why, who we share it with and how long we keep it. It applies when you visit our website, book a tour, buy a day pass, become a member, book a meeting room, receive mail through us, or visit as a guest.

It works alongside our Terms of Use and House Rules. If you’re a member, your agreement also explains how we handle confidential information.

3.What we collect

We only collect what we need to run the space and look after you.

Contact detailsName, email address, phone or WhatsApp number, and nationality.
Identity documentsA copy of your passport or KTP when you become a member or need a domicile letter.
Company detailsCompany name and address, and for private office members using our address as a registered address, the company documents we need for the domicile letter (such as NIB and NPWP).
Membership and billingYour plan, start and end dates, invoices and payment records. Card payments are handled by our payment provider. We don’t store full card numbers.
Bookings and visitsTour, day pass and meeting room bookings, and records of when you enter the building.
Mail and parcelsSender and recipient names, delivery dates and collection records.
CCTV imagesFootage from cameras in entrances and shared areas. See section 9.
Wi-Fi and devicesDevice identifiers and connection logs when you use our network.
MessagesWhat you send us by WhatsApp, email or in person, including feedback and complaints.
WebsiteBasic technical data such as IP address, browser and pages visited, through cookies. See section 10.
GuestsWhen you book a meeting room for guests, their names and visit time.

We don’t ask for health, biometric, genetic or criminal record data, which the PDP Law treats as specific (sensitive) personal data. If you choose to tell us about a health need so we can help you, we’ll only use it for that.

4.Why we use it

The PDP Law requires a lawful basis for every use of personal data (Article 20). Here’s ours.

What we use it forLawful basis
Running your membership, day pass or booking, and giving you access to the spacePerforming our contract with you
Issuing invoices, tax records and domicile lettersOur legal obligations
Keeping the space, members and property safe, including CCTV and entry recordsOur legitimate interests
Handling your mail and parcelsPerforming our contract with you
Answering questions, tours and complaintsPerforming our contract, or steps you ask for before one
Improving the space and our servicesOur legitimate interests
Sending news, events and offersYour consent, which you can withdraw at any time
Responding to lawful requests from the authoritiesOur legal obligations

5.Who we share it with

We never sell your personal data. We only share it when we need to:

  • •Service providers who help us run Argil, such as our booking and membership platform, payment provider, email and messaging tools, accounting and tax advisers, and IT and security contractors.
  • •The building owner, where needed for access, safety or the building’s own legal duties.
  • •Government authorities, courts and law enforcement, such as the tax office, the police, OJK or KPK, when the law requires it.
  • •Professional advisers, such as our lawyers and auditors.
  • •A buyer or successor, if Argil’s business is sold or restructured. They would have to protect your data in the same way.

Our providers may only use your data to provide their service to us, and must keep it secure and confidential.

6.Storing data outside Indonesia

Some of our providers store data on servers outside Indonesia. When that happens, we follow Article 56 of the PDP Law: the destination country must have equal or higher protection, or we put binding safeguards in place with the provider. If neither is possible, we’ll ask for your consent first.

7.How long we keep it

We keep personal data only for as long as we need it, then delete or anonymise it.

DataHow long
Membership agreements, invoices and payment records10 years after the end of the year they relate to, as Indonesian tax law requires
CCTV footage14 days, unless needed for an incident
Marketing preferencesUntil you unsubscribe

8.How we keep it safe

We limit access to the people who need it, use providers with encryption and access controls, keep paper documents locked away, and train our team to keep members’ information confidential. No system is completely secure, so we review our safeguards regularly.

9.CCTV and access

We use CCTV at entrances and in shared areas to keep members, guests and property safe. Signs show where cameras are in use.

Footage is only viewed by authorised staff, for example after a reported incident, and is only shared with the police or other authorities when needed or legally required.

10.Cookies

Our website uses cookies that it needs to work, and analytics cookies that help us understand how it’s used. Analytics cookies are only set if you accept them, and you can change your choice at any time.

11.Children

Argil is for adults. Memberships and day passes are for people aged 18 and over, and we don’t knowingly collect children’s personal data. If a child visits with a parent or guardian, the adult is responsible for them.

12.Changes to this policy

If we change this policy, we’ll tell members by email before the changes take effect, and update the date at the top of this page.

13.Contact us

For any question about your personal data, email concierge@argil.work or write to us at Jl. Munduk Kedungu No.30, Pererenan, Badung, Bali 80351.

If you’re not happy with our answer, you can complain to Indonesia’s data protection authority. Until it is set up, complaints go to the Ministry of Communication and Digital Affairs (Komdigi).

1.Who we are

Argil is a coworking space at Jl. Munduk Kedungu No.30, Pererenan, Badung, Bali 80351. It’s run by PT Sumber Makmur Perkantoran Indonesia (“Argil”, “we” or “us”).

We decide how and why your personal data is used, which makes us the data controller under Indonesia’s Personal Data Protection Law (Law No. 27 of 2022, “the PDP Law”).

2.What this policy covers

This policy explains what personal data we collect, why, who we share it with and how long we keep it. It applies when you visit our website, book a tour, buy a day pass, become a member, book a meeting room, receive mail through us, or visit as a guest.

It works alongside our Terms of Use and House Rules. If you’re a member, your agreement also explains how we handle confidential information.

3.What we collect

We only collect what we need to run the space and look after you.

Contact detailsName, email address, phone or WhatsApp number, and nationality.
Identity documentsA copy of your passport or KTP when you become a member or need a domicile letter.
Company detailsCompany name and address, and for private office members using our address as a registered address, the company documents we need for the domicile letter (such as NIB and NPWP).
Membership and billingYour plan, start and end dates, invoices and payment records. Card payments are handled by our payment provider. We don’t store full card numbers.
Bookings and visitsTour, day pass and meeting room bookings, and records of when you enter the building.
Mail and parcelsSender and recipient names, delivery dates and collection records.
CCTV imagesFootage from cameras in entrances and shared areas. See section 9.
Wi-Fi and devicesDevice identifiers and connection logs when you use our network.
MessagesWhat you send us by WhatsApp, email or in person, including feedback and complaints.
WebsiteBasic technical data such as IP address, browser and pages visited, through cookies. See section 10.
GuestsWhen you book a meeting room for guests, their names and visit time.

We don’t ask for health, biometric, genetic or criminal record data, which the PDP Law treats as specific (sensitive) personal data. If you choose to tell us about a health need so we can help you, we’ll only use it for that.We don’t ask for health, biometric, genetic or criminal record data, which the PDP Law treats as specific (sensitive) personal data. If you choose to tell us about a health need so we can help you, we’ll only use it for that.

4.Why we use it

The PDP Law requires a lawful basis for every use of personal data (Article 20). Here’s ours.

What we use it forLawful basis
Running your membership, day pass or booking, and giving you access to the spacePerforming our contract with you
Issuing invoices, tax records and domicile lettersOur legal obligations
Keeping the space, members and property safe, including CCTV and entry recordsOur legitimate interests
Handling your mail and parcelsPerforming our contract with you
Answering questions, tours and complaintsPerforming our contract, or steps you ask for before one
Improving the space and our servicesOur legitimate interests
Sending news, events and offersYour consent, which you can withdraw at any time
Responding to lawful requests from the authoritiesOur legal obligations

5.Who we share it with

We never sell your personal data. We only share it when we need to:

  • •Service providers who help us run Argil, such as our booking and membership platform, payment provider, email and messaging tools, accounting and tax advisers, and IT and security contractors.
  • •The building owner, where needed for access, safety or the building’s own legal duties.
  • •Government authorities, courts and law enforcement, such as the tax office, the police, OJK or KPK, when the law requires it.
  • •Professional advisers, such as our lawyers and auditors.
  • •A buyer or successor, if Argil’s business is sold or restructured. They would have to protect your data in the same way.

Our providers may only use your data to provide their service to us, and must keep it secure and confidential.

6.Storing data outside Indonesia

Some of our providers store data on servers outside Indonesia. When that happens, we follow Article 56 of the PDP Law: the destination country must have equal or higher protection, or we put binding safeguards in place with the provider. If neither is possible, we’ll ask for your consent first.Some of our providers store data on servers outside Indonesia. When that happens, we follow Article 56 of the PDP Law: the destination country must have equal or higher protection, or we put binding safeguards in place with the provider. If neither is possible, we’ll ask for your consent first.

7.How long we keep it

We keep personal data only for as long as we need it, then delete or anonymise it.We keep personal data only for as long as we need it, then delete or anonymise it.

DataHow long
Membership agreements, invoices and payment recordsMembership agreements, invoices and payment records10 years after the end of the year they relate to, as Indonesian tax law requires
CCTV footage14 days, unless needed for an incident
Marketing preferencesUntil you unsubscribe

8.How we keep it safe

We limit access to the people who need it, use providers with encryption and access controls, keep paper documents locked away, and train our team to keep members’ information confidential. No system is completely secure, so we review our safeguards regularly.We limit access to the people who need it, use providers with encryption and access controls, keep paper documents locked away, and train our team to keep members’ information confidential. No system is completely secure, so we review our safeguards regularly.

9.CCTV and accessCCTV and access

We use CCTV at entrances and in shared areas to keep members, guests and property safe. Signs show where cameras are in use.We use CCTV at entrances and in shared areas to keep members, guests and property safe. Signs show where cameras are in use.

Footage is only viewed by authorised staff, for example after a reported incident, and is only shared with the police or other authorities when needed or legally required.

10.Cookies

Our website uses cookies that it needs to work, and analytics cookies that help us understand how it’s used. Analytics cookies are only set if you accept them, and you can change your choice at any time.

11.Children

Argil is for adults. Memberships and day passes are for people aged 18 and over, and we don’t knowingly collect children’s personal data. If a child visits with a parent or guardian, the adult is responsible for them.

12.Changes to this policy

If we change this policy, we’ll tell members by email before the changes take effect, and update the date at the top of this page.

13.Contact us

For any question about your personal data, email concierge@argil.work or write to us at Jl. Munduk Kedungu No.30, Pererenan, Badung, Bali 80351.

If you’re not happy with our answer, you can complain to Indonesia’s data protection authority. Until it is set up, complaints go to the Ministry of Communication and Digital Affairs (Komdigi).